Client: Majid Al Futtaim Properties (MAFP)
Project Description: Majid Al Futtaim Properties is the leading Developer and Owner of shopping malls in the Middle East which include 12 large Malls and 5 Community Malls in Dubai, Sharjah, Fujairah, Bahrain, Oman, Egypt and Lebanon.
4FMS Services:
- FM and Asset audit of MAFP FM Service Provider at Deira City Centre Mall, Dubai
- Review MAFP current “as is” Facilities Management outsourcing strategy, existing FM Contracts and Pricing Models at10 MAFP Malls in the Middle East and develop a new “to be” FM Strategy and Contract Pricing Model including Performance Management Parameters
- Carry out condition and performance audits and review of MAFP Maintenance Services Contracts and Maintenance Contractor at Deira City Centre Mall in Dubai
- Develop new Master Maintenance Contract, Scope of Services, Service Specifications, Performance Management System & Pricing Schedules for all existing & new MAFP Malls in the region and 2 new Malls in Egypt
- Manage implementation of new CAFM system utilised by MAFP’s FM Contractor across all Malls including automated Performance Measurement & Management System
- Preparation of new Contract Guidance Document and training of MAFP and FM Contractor staff in 6 Middle East locations
- Training of MAFP Mall Management and FM Service Provider staff on new performance-based contract
SKI DUBAI & SKI EGYPT:
Majid Al Futtaim has an existing internal ski slope called “Ski Dubai” within its Mall of Emirates Shopping Mall and a new “Ski Egypt” under construction at one of its new shopping malls in Egypt.
- Attendance at Progress review meetings with client & MAFP (MOE Dubai) & issue Minutes of Meeting (MOM)
- Drafting of new Maintenance Contracts for Ski Dubai:
- Part 1: Conditions of Contract
- Part 2: Scope & Service Specifications
- Part 3: Performance Management System
- Part 4: Pricing Schedules, Part 5: Conditions & Services of Particular Application
- Performance Management System (PMS) Model: Issue draft, revisions & final Excel spreadsheet PMS Model
- MAFP / Enova FM Pricing
- Review and agree with MAFP and client methods for pricing: MAFP resources, MAFP subcontractors (including differential margins), spare parts (including inventory management / transfer & new Contract date existing asset stock & management / procurement responsibilities MAFP for Ski Dubai), Additional Services & Variations
- MAFP Management Resource Team (Ski Dubai):
- Review and comment on proposed job descriptions and resource team CV’s (Management only) and provide report and recommendations
- Operations Manual: Preparation of Operations Manual including service checklists for MAFP to manage outsourced
FM Contractor
