Case Study: ABC Malls – Lebanon

Client: ABC Malls Limited

Project Description: The project consists of 3 no. Malls as follows: Achrafieh Mall, Dbayeh Mall, and Verdun Mall.

4FMS Services:

  • Audit of FM service provider services, asset data and CAFM
    • Review of existing FM self-delivery model and recommendations report; Review of new Tripartite Agreement (Client / FM Service Providers & Specialist Subcontractors)
  • CAFM
    • Development of revised CAFM Functionality Specification; Preparation of new CAFM System RFP; CAFM Evaluation Report; Development of CAFM Business Processes for automation in CAFM;
  • Development of Integrated Management System (IMS) Manual and Health & Safety Manual (bespoke Policies & Procedures for all 3 Malls)
  • Onsite training of new mall management team

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